Management communication skill

Management communication skill

Communication is at the very heart of effective management. Management Communication Skills meets this demand and the managers want to be successful, they need good communication skills, styles and strategies.

In this discussion, I would like to analyses more on attitude and behavior during communication. At first, remember that shouting at team members with them lead to no solution; instead make the situation all the more worse. Make sure you do not lose your temper while communicating. Take care of your pitch and tone. Speak in a convincing way for people to understand what you intend to communicate. No

employee would ever like to communicate with a shabbily dressed manager. (Patton, G. H. 2005)

Let us go through various skills required for effective management communication skill:

1. Be Honest. Communicate directly with your team members rather than appointing middle men. Don't playing with information and data tampering lead to ineffective communication.

Example:

2. Speak Relevant. Loose talks must be avoided at the workplace. The choice of words is really very important in verbal communication.

3. Be Focus. As a managers must prepare their speech well in advance before addressing their team members. Managers must know what intend to communicate and ensure their team members are able to understand well. (Hunsicker, F. R. 1978)

Just want to share a situation that has happened on me and that leads me into very embarrassing moment. Still remember that when I got promoted to be a team leader, I had promised that I will give dinner to my team members. I had text a message to the group chat and told then we all have a great treat by 2 9 ! For me 2 9 is means tonight, but some how all my member taught is 29th. This misunderstanding nobody came to dinner , only me was having dinner. After this, I know that important of communication and speak relevant and write the right words. This is helps me avoid mistake because of the clear information and proper communication. 

Another point of view, effective communication practices to establish a strong business relationship. In contrast, poor communication will lead to misunderstanding and strain the productivity of the organization. (Bowes, B.2008).Awareness of such problems in communication is the first step toward solving them. Some of my own experiences when facing the communication barriers and what I will do :

1. Lower Efficiency and decreased Innovation

Nowadays, many communications are conducted by email, memo, or short video conferencing. When involved parties are not interaction with each other, that is a huge communication barrier. I have facing a serious problem, my projects result are inefficient to complete and out of my expectation and this is because of team member without implementing clear communication practices, however, company projects. On the other hand, poor communication skills result in the inadequate handling of important projects, this can decrease the team’s innovation and capacity to make positive contributions to company.

My solution: When conduct meetings try to schedule live interaction for important issues and do not rely on emails or memos to do the job. When the conference call or meeting is over, ask each participant to summarize the meeting’s content and post it where all members can read it and agree. Keep encourage team member to sharing own new idea and innovate the capacity to communicate with right direction. Can I can see the improvements within a short period.

2. Focus & listening problem

The inability to listen is a huge problem. I will often to see some of the team member interrupting speakers or planning what they will say next instead of effectively listening. Beside, some team member forget to pay attention and obviously these all reflect on their failure to listen.

My solution: I will stress the importance of listening before begin a discussion. Talk about how inattention keeps people from learning the different points of view and that they wouldn’t like that happening to them. Suggest that they focus on the person and the point they are making and to write notes later and also keep their own contributions brief and relevant. Stress that they maintain eye contact with each speaker involved. 

References

Patton, G. H. (2005). Developing business communication skills: Leveraging stage versus global processes of change in skills improvement approaches (Order No. 3196872). Available from ProQuest Business Collection. (305388331). Retrieved from https://search.proquest.com/docview/305388331?accountid=164702

Hunsicker, F. R. (1978). What successful managers say about their skills. Personnel Journal, 57(11), 618. Retrieved from https://search.proquest.com/docview/219751667?accountid=164702

Bowes, B. (2008). Building effective communicators. CMA Management, 81(9), 14-16. Retrieved from https://search.proquest.com/docview/197856913?accountid=164702